Terms and Conditions bonu138 –
Complete Platform Usage Guide

1Introduction and Acceptance of Terms

Welcome to bonu138, an online entertainment platform built specifically for adult users in Malaysia. These Terms and Conditions ("Terms") govern your access to and use of bonu138.app, including all games, services, content, and features available on it.

By registering an account, making a deposit, using any game, or simply browsing the bonu138 platform, you confirm that you have read, understood, and agreed to be fully bound by these Terms. This agreement takes effect immediately upon account registration.

2User Eligibility

To use the bonu138 platform, you must meet all of the following eligibility requirements:

• Age 21 years of age and above at the time of registration.
• Register an account in your own name and not on behalf of a third party.
• Not listed on any active self-exclusion program.
• Not using the bonu138 platform in a professional or commercial capacity on behalf of another company or organization without written authorization.
• Act in accordance with the laws and regulations applicable in your region.

Bonu138 reserves the right to request age and identity verification at any time. The KYC (Know Your Customer) process is carried out as standard for all accounts actively conducting financial transactions on the platform. Failure to provide the requested verification documents within the stipulated timeframe may result in temporary account suspension.

3Account Registration and Management

Each user is allowed to have one (1) account only on the bonu138 platform. Multiple account registrations — whether using the same or different names, phone numbers, email addresses or financial information — are strictly prohibited. Detected duplicate accounts will be closed and any balances held within them will be forfeited.

During registration, you are required to provide accurate, complete, and up-to-date information. This includes your full name, phone number, date of birth, and an active email address. This information is used for identity verification, transaction processing, and account-related communications.

• Your account password is entirely your responsibility — choose a strong password and never share it with anyone.
• Two-factor authentication (2FA) is available and strongly recommended for added security.
• Bonu138 will never ask for your password via email, phone or any other channel.
• Any unauthorized activity that occurs as a result of sharing your password is entirely the user's responsibility.

Please contact our support team immediately if you suspect your account has been accessed by an unauthorized party.

4Deposits and Payments

Bonu138 accepts deposits via legitimate local Malaysian payment methods, including DuitNow Transfer, FPX Online Banking, Touch 'n Go eWallet, Boost and GrabPay. All transactions are conducted in Malaysian Ringgit (MYR). Minimum and maximum deposit limits vary depending on the selected method and your account verification level.

• Deposits are processed instantly for most electronic payment methods.
• Bonu138 does not charge any processing fees for standard deposits.
• You may only deposit funds using a payment method registered in your own name — deposits from another person's account are not permitted.
• If a deposit is not credited within the expected timeframe, please keep your proof of transaction and contact customer support.

5Fund Withdrawal

Withdrawals from your bonu138 account must be made using the same payment method used for your deposit. Withdrawals are only processed to the account or wallet registered under the same user's name — third-party withdrawals are strictly not permitted under any circumstances.

• Minimum withdrawal limit: RM50 per transaction (subject to updates).
• Withdrawal processing time: typically 1–3 business days depending on the chosen method.
• A completed KYC verification is required before your first withdrawal is processed.
• Bonu138 reserves the right to request additional supporting documents before processing large withdrawals.
• Withdrawals will not be processed if the account is under investigation or has unresolved compliance issues.

If a wagering requirement applies to a bonus you have received, the bonus funds must meet the wagering requirement before they can be withdrawn. Funds from your original deposit may be withdrawn at any time without a wagering requirement, subject to the withdrawal policy above.

6Bonuses and Promotions

Bonu138 offers a variety of promotions from time to time, including welcome bonuses, reload bonuses, weekly cashback and loyalty programmes. Each promotion has its own terms that should be read and understood before claiming.

• Wagering Requirement: Most bonuses are subject to wagering requirements that are clearly stated in the relevant promotion terms. These wagering amounts must be fulfilled before a withdrawal is permitted.
• Validity Period: Each bonus has a validity period. Bonuses not used within that period will expire automatically.
• One Bonus at a Time: Only one active bonus is allowed at a time unless otherwise stated in the promotion terms.
• Bonus Abuse: Any attempt to abuse the bonus system — including registering multiple accounts to claim bonuses repeatedly — will result in cancellation of all bonuses and closure of the account.

7Game Rules

All games available on bonu138 have their own rules, accessible through the respective game interface. Users are responsible for understanding the rules of each game before placing any bets.

• Game results are final once a game round has ended and the system has confirmed the outcome.
• In the event of a technical disruption during an active game session, the system will attempt to restore the session from the last saved point. If this is not possible, any affected bets will be refunded.
• Using automation software, bots, or any technical means to manipulate games is strictly prohibited and may result in account closure and legal action.
• Bonu138 reserves the right to void any bets placed based on incorrect odds or information resulting from a technical error.

For Live Casino games, dealers and studio staff operate under the direction of the software provider. Any disputes relating to live game results must be submitted to bonu138 customer support within 24 hours of the incident.

8Responsible Betting

Bonu138 is committed to responsible wagering practices. We provide tools and resources to help users manage their wagering activity. The use of these tools is entirely the user's right, and we actively encourage their proactive use.

• Deposit Limit: Set a maximum daily, weekly, or monthly deposit limit from your account settings.
• Loss Limit: The account is automatically suspended once the set loss limit is reached.
• Temporary Break: Choose to restrict access to your account for a set period (24 hours, 7 days, or 30 days).
• Self-Exclusion: Permanently close your account if you feel that betting has become a problem.

If you or someone you know is showing signs of a gambling problem, please visit the Responsible Gaming our resources for further support. bonu138 will not allow members who are under an active self-exclusion programme to re-register using the same or different information.

9Account and Data Security

Bonu138 uses 256-bit SSL encryption technology to protect all data transmitted between your browser and our servers. Passwords are stored in a non-reversible hashed format. Payment information is processed through a secure payment gateway and is not stored directly on bonu138 servers.

• Users are responsible for ensuring their account password is strong and not shared with anyone.
• Bonu138 recommends enabling two-factor authentication (2FA) for all accounts.
• Logging in from a new device will require additional verification.
• Inactive login sessions will be automatically terminated after a set period.

10Account Suspension and Closure

Bonu138 reserves the right to suspend or close any user account — with or without prior notice — if there is reasonable cause to do so. Reasons that may lead to such action include:

• Violation of any part of these Terms and Conditions.
• Fraud, identity theft, or any unlawful activity.
• Abuse of the bonus or promotions system.
• Attempts to manipulate games or payment systems.
• Duplicate account registration.
• Actions that compromise the security or integrity of the bonu138 platform.

Users may also voluntarily close their account at any time by contacting customer support. Any valid funds remaining in the account will be returned via the standard withdrawal process, subject to the completion of any applicable wagering requirements.

11Limitation of Liability

The bonu138 platform is provided "as-is". bonu138 strives to keep the platform running without interruption, but does not guarantee that the service will always be available, error-free, or free from technical disruptions.

• Bonu138 is not liable for any financial losses incurred as a result of technical disruptions, internet connection failures or factors beyond our control.
• In the event of a dispute regarding game results or transactions, bonu138 system records will be used as the official reference.
• Bonu138 is not responsible for any consequences arising from the use of the platform by individuals who do not meet the stipulated eligibility requirements.

Users are solely responsible for all wagering decisions made. bonu138 does not provide financial, investment, or gambling advice. All bets are placed at the user's own discretion.

12Amendments to Terms and Applicable Laws

Bonu138 reserves the right to amend, add to, or update these Terms and Conditions at any time. Material changes will be communicated to users via email or platform notification before they take effect. Continued use of the platform after amendments are enforced constitutes your acceptance of the revised terms.

If you do not agree with any amendments, you have the right to close your account before the new terms take effect. It is the user's responsibility to review these Terms and Conditions periodically to stay informed of the latest applicable terms.